Viking · Los Angeles, CA

Oven Repair

Viking wall ovens and range ovens: heat that misses the dial, dead elements, convection noise and controls that stop answering.

  • Service call$89, credited
  • Working hours8:00 am – 8:00 pm, seven days
  • Phone answered24/7
  • EquipmentViking only
Gas range with the oven door lowered on an empty cavity, rack rails down both walls and one rack out on the floor

01Said on the phone

How this one usually arrives

  • Set to 350 and the cavity never gets past 300
  • Broil element does nothing while bake still works
  • Touch controls go dark or ignore a press
  • Self-clean refuses to start because the door will not lock

02On the visit

What gets checked before anything is quoted

An oven that misses the dial is measured, not guessed at. A probe goes in the cavity through a full preheat and the swing gets read against the setpoint, because a thermostat forty degrees out and a weak bake element look identical from the doorway. Controls that go dark are usually power or a corroded ribbon rather than a dead board.

  1. 01 Cavity temperature through a preheat, then the swing at setpoint
  2. 02 Bake and broil elements separately — one can work while the other is open
  3. 03 Convection motor bearing noise and airflow with the fan running
  4. 04 Door latch and lock motor, which is what stops a self-clean starting
  5. 05 Ribbon and membrane behind the control panel before the board is condemned

03 What it costs

Priced as a range, before anything comes apart

Each band covers parts and labour on Viking equipment. Where a job lands inside its band depends on which part has failed and how far into the cabinetry it sits — both read on the visit rather than guessed at down the phone.

The visit Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

Igniter or burner assembly
$190–$440
Oven thermostat or heating element
$190–$440
Refrigeration fan or defrost system
$290–$660
Dishwasher pump or control
$190–$370
Control board or touch panel
$420–$700
Compressor or sealed-system repair
$1,420–$3,060

You are given the band first and a firm figure second, once the fault has been confirmed with the unit open in front of the technician. Nothing is dismantled and no part is ordered until you have agreed that figure, and the $89 you paid for the visit comes off it in full the moment you approve the work.

For comparison $7,360–$15,710 is a comparable Viking replacement, before installation. Against that, a repair inside the bands above is usually the cheaper arithmetic on a cabinet that is otherwise sound — and when it is not, you hear that on the visit instead of after the invoice.

Reviews

What Los Angeles kitchens said afterwards

4.9/ 51,151 reviews

  • Convection fan started howling halfway through Thanksgiving prep. Worn bearing in the fan motor. He got one the next morning and had it in before the guests, and the kitchen was left tidy.

    Fidel M.Woodland Hills

  • New-build oven tripped the breaker every time the broiler came on. He found a chafed element lead shorting to the cavity wall. One element and it works, though I waited three days for the visit.

    Tal B.Playa Vista

  • Roast beef was coming out grey and the dial clearly lied. He probed the cavity through a preheat, found the thermostat reading forty degrees off and fitted a new sensor. It bakes true now.

    Edwina P.Woodland Hills

24/7 · Los Angeles, CA

Tell us what it is doing. We will tell you what that usually is.

$89 covers the visit and the diagnosis and comes off the repair. Work carried out 8:00 am – 8:00 pm, seven days.